In this privacy statement, you can read everything about how your personal data is collected and how it is handled. It explains where your data is stored and for what purposes it is used. In addition, you will find all your rights regarding your data and how you can exercise those rights. The privacy statement may be amended from time to time, for example due to legal changes. It is therefore advisable to consult this statement periodically.

 

Last updated on 07/06/2024

 

Purpose of Data Collection

Feniks Events collects personal data for several purposes. These are explained below.

 

01. Contact and/or Placing an Order

Your data will be collected when you contact us or place an order via the Feniks Events website. The forms only request the necessary information to provide a quotation or service, such as your name, email address, phone number, address, and optionally your message.

 

Recipients

The data that Feniks Events receives and processes is managed by:

 

01. Combell.com

Feniks Events’ emails are hosted by Combell.com. When you contact us via forms or email, those messages are stored on Combell.com’s servers.

 

02. CREAMY

The website and associated database of Feniks Events are hosted by Creamy (www.creamy.be). A copy of your message is stored in the Feniks Events database.

 

Cookies

A cookie is a small text file that is stored on your computer, tablet, or smartphone during your first visit to this website. The main purpose of cookies is to store limited data about visitors. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. You can also delete all information previously stored through your browser settings.

 

01. What Types of Cookies Does Feniks Events Use?

We can divide the cookies we use into four categories:

 

a. Essential Cookies
Essential cookies are necessary for a website to function properly. They enable basic features such as page navigation, security, and loading times.

 

b. Functional Cookies
Functional cookies store information about your choices and preferences on a website. They remember, for example, your language selection, login details, or region.

 

c. Analytical Cookies
Analytical cookies collect information about the behavior of website visitors and the performance of the website. Based on these results, the website can be improved, and visitors enjoy a better user experience.

 

d. Marketing Cookies
Marketing cookies track visitors’ browsing behavior and create a user profile based on it. This profile is used to make your browsing experience more personal and show customized offers, ads, newsletters, and similar content that match your interests.

 

Below is a list of cookies used on our website:

Names	Domain	Content and Purpose	Storage Duration
cookie_consent_*	Feniks Events	Functional: Tracks whether you have seen the cookie consent notice and what your preferences are.	2 months
ci_session, feniksevents_session	Feniks Events	Functional: These cookies are used by the PHP framework, which provides most of the site’s functionality such as newsletter subscriptions or webshop usage.	5 hours
feniksevents_csrf	Feniks Events	Functional: Used by the PHP framework to enhance security when submitting forms (Cross-Site Request Forgery protection).	2 hours

 

02. Disabling or Deleting Cookies

We recommend setting your cookie preferences via the “privacy preferences” link.
Additionally, you can completely disable cookies used by Feniks Events and/or third parties as described below. Please note: in that case, the Feniks Events websites will not function optimally or may be only partially accessible.

Information on how to refuse and delete cookies can be found on the following websites:

• Google Chrome: how to delete existing cookies and refuse new ones.
• Internet Explorer: how to delete existing cookies and refuse new ones.
• Firefox/Mozilla: how to refuse new cookies.
• Firefox/Mozilla: how to delete existing cookies.
• Safari: how to delete existing cookies and refuse new ones.
• Opera: how to delete existing cookies and refuse new ones.

 

Storage Period

Your data will be retained by Feniks Events for an extended period of time, but never longer than necessary to perform our activities, unless we are legally required to keep your data longer.

 

01. Contact and/or Placing an Order

When you contact or place an order via the Feniks Events website, the information you provide, such as your name, company name, and email address, will be stored in the database. This data will be retained for a maximum of two years.

 

Security

No physical copies of your personal data are made. Your data is only managed within the aforementioned systems and software.

The personal data managed by Feniks Events or the aforementioned third parties is only accessible via the stated software and is protected by a password and, where possible, two-step verification.

The devices accessing your data are each protected by a password and/or fingerprint. The number of devices with access to your data is limited to only those necessary.

In addition, your visit to our website is secured by an SSL certificate. This means your connection with the Feniks Events website is private. You can recognize this security by the padlock icon in front of the URL.

 

Your Rights

01. Right of Access

You have the right to access your data that is recorded and stored by Feniks Events at any time. You can do this by sending an email or contacting Feniks Events by phone. You will then receive an overview of your data.

 

02. Right to Rectification

Are your details incorrect or have they changed? You have the right to have them corrected by Feniks Events.

 

03. Right to Data Portability

If you need the data stored by Feniks Events for a different provider or service, you have the right to transfer it. Feniks Events is required to provide your data to the other party.

 

04. Right to Erasure

Do you no longer want your data to be stored by Feniks Events? You have the right to have your data deleted.

 

05. Right to File a Complaint

You have the right to file a complaint with the Data Protection Authority if you believe Feniks Events is not handling your data correctly. You can do this via this link.

 

06. Right to Object to Data Use

If you do not want Feniks Events to use your data, you have the right to object to the use of your personal data.

You can exercise these rights by emailing info@feniksevents.be, including a copy of your ID (with photo, passport number, and national register number made unreadable). We aim to respond within one week.

 

Obligations

Feniks Events processes personal data based on legitimate interest, namely a commercial interest such as offering Feniks Events products or services via email. Your data will never be sold to third parties.

The required data are the minimum necessary to provide our services or products. For example, your email address is needed to send newsletters. If the required data is not provided, Feniks Events cannot offer the requested service.

If it is necessary to share your data with third parties (for example, to provide a service), Feniks Events will first request your permission.

Feniks Events reserves the right to disclose data when legally required or when Feniks Events deems it justified to comply with a legal request/process or to protect the rights, property, or safety of Feniks Events. We always strive to respect your privacy rights as much as possible.

Still have questions? Feel free to contact us using the details below.